Pinnacles Holding Limited

E-commerce Operations & Marketplace Strategy

Overview

Pinnacles Holding Limited manages multiple online storefronts across Shopee, Lazada, and TikTok Shop, offering quality products across categories such as lifestyle and home & living. We are committed to delivering a seamless online shopping experience with local care and efficiency.

Featured Categories

Home & Living

Curated items for comfort, convenience, and style—ranging from kitchenware to home decor.

Lifestyle Essentials

Everyday items designed for urban living—sustainable, smart, and affordable.

Fulfillment & Customer Service

Delivery: We partner with trusted logistics providers to ensure reliable and fast deliveries. Same-day shipping is available for select items.

Returns: Easy return policies on all platforms ensure buyer confidence.

Support: We respond to inquiries within 24 hours, supported by integrated CRM tools and auto-reply bots to assist customers promptly.

Team & Contact

Nadia Binti Hassan

Head of E-commerce
Strategizes across platforms and leads promotions and inventory planning.

Chong Siew Lian

Product & Content Manager
Ensures listings are optimized and aligned with market trends.

Viknesh Raj

Customer Service Lead
Handles daily customer queries and resolves support tickets efficiently.

Li Mei Jun

Order Fulfillment Specialist
Coordinates warehouse packaging and dispatch for rapid delivery.